Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. All returns are eligible for store credit only. No refunds. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at emma@shopgetawayco.com. Please note that returns will need to be sent to the following address: 6068 Hwy 98 West, Suite 1-224, Hattiesburg, MS 39402

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at emma@shopgetawayco.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Last updated: 10/06/2022

Exchanges are based on product availability, send an email to Emma (emma@shopgetawayco.com) to see if the size you are looking to exchange is still in stock.